Product colour may slightly vary due to photographic lighting sources or your monitor setting.
When choosing a colour from the colour chart, please consider that all of our ensembles are made to order and hand dyed, which means that the colour will vary ever so slightly each time it is dyed. Ordering with us knowing this, is you accepting up to a 20% difference in colour from what is shown on our Colour Chart and our ensembles on our product pages. We will of course always endeavour to create your ensemble to the closest match shown on the chart and product pages.
Please also note that as our ensembles are all hand dyed - you need to ensure that your ensemble is petrol washed when dry cleaning to ensure that the colour is maintained. Water wash will not maintain the colour of the ensemble.
All ensembles which are ordered on a bespoke (colour and/or measurements) basis are non-returnable, non-refundable and non-exchangeable. We also do not offer alterations for the ensembles you order, as you are providing your measurements to us via video call rather than Shenena taking the measurements herself in person.
